1 - Helpdesk Database (v3.0) is designed to assist small to medium-sized organizations with the tracking of IT problems and requests. License: Shareware OS: Windows 95/98/Me/NT/2000 Size: 443 KB
Aug 16, 2000
2 - Perfect Tracker (v4.0) is a Web browser-based help desk and problem tracking application. License: 30-day Trial OS: Windows 95/98/Me/NT/2000 Size: 2 MB
Apr 18, 2000
3 - Helpmaster Pro (v5.0.11) is a helpdesk application which allows you to log, track, and resolve support issues. License: Demo OS: Windows 95/98/Me/NT/2000 Size: 17 MB
Aug 17, 2000
4 - FootPrints (with FootPrints Database) (v4.5.2) is a problem management and helpdesk system for use in any situation where groups of people need to keep track of information and share it using the Web. License: Demo OS: Windows NT/2000 Size: 17 MB
Nov 2, 2000
5 - Request Tracker (3.1) For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software. License: Demo OS: Windows 95/98/Me/NT/2000 Size: 4807 KB
2/17/2005
6 - HelpTrac (v6.0) is a full-featured help desk and customer support system that can track problems and solutions, prioritize tasks, and analyze technician efficiency. License: 30-day Trial OS: Windows 95/98/Me/NT Size: 6 MB
Jul 25, 2000
7 - WN Help Desk (v6.0) is a help desk application designed for intranet or LAN use. License: Shareware OS: Windows 95/98/Me/NT/2000 Size: 5 MB
Jul 26, 2000
8 - Acacia Help Desk Software (2.0.2) Acacia help desk allows you to log support calls and jobs.. License: Demo OS: 9x/NT/2000/ME/XP Size: 3000 KB
3/19/2004
9 - WebSupport for Windows NT (v1.1pre) is a Web-based customer support system written in Perl. License: Shareware OS: Windows NT Size: 10 KB
Nov 11, 2000
10 - Web Help Desk is a simple help desk system that lets users enter their own problems through a Web browser. License: Demo OS: Windows 95/98/Me/NT/2000 Size: 4 MB
May 26, 2000
11 - Aegis Help Desk (v3.7) is an easy to use help desk and incident management system. License: Demo OS: Windows 95/98/Me/NT/2000 Size: 10 MB
Jan 30, 1999
12 - ReceptionDesk (v2.0.5.08) allows you to manage visitor reception information in small- and medium-sized businesses and organizations. License: 30-day Trial OS: Windows 95/98/Me/NT/2000 Size: 1 MB
Aug 17, 2000
13 - TrackDesk (v1.1) is a full-featured customer tracking system designed specially for software developers. License: Time-limited Trial OS: Windows 95/98/Me/NT/2000 Size: 2 MB
Nov 4, 1999
14 - Vi Service Desk - Lotus Notes Help Desk (2.1) Velocity Integrations Software is the provider of the VI Service Desk, a comprehensive Lotus Notes Help Desk solution with Asset Management and Reporting. License: 10-day Trial OS: 9x/NT/2000/ME/XP Size: 3906 KB
6/10/2005
15 - LBE Web Helpdesk (4.0.109) Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc License: 45-day Trial OS: Windows 95/98/Me/NT/2000 Size: 2304 KB
9/27/2006
16 - BridgeTrak (v4.0) is a help desk and call tracking system that lets you easily track problems and issues within your technical department. License: Demo OS: Windows 95/98/Me/NT/2000 Size: 32 MB
Mar 31, 2000
17 - iTrack Enterprise (2.1F) iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, and notify staff and customers by email. License: Shareware OS: Windows 95/98/Me/NT/2000 Size: 14307 KB
2/7/2001
18 - Been There, Done That! (v5.5) enables you to easily record and manage problems referred to your help desk, as well as the resolutions to those problems. License: 30-day Trial OS: Windows 95/98/Me/NT/2000 Size: 2 MB
Sep 7, 2000
19 - HelpDesk (v7.0) allows you to log, track and resolve client calls at a help desk. License: 30-day Trial OS: Windows 95/98/Me/NT/2000 Size: 6 MB
Aug 12, 2000
20 - iTrack Workgroup (2.1) iTrack supports automatic e-mail of incident and fix changes via LAN or Internet mail. It is a fully multi-user system with definable levels of security and access privileges, supporting any network supported by Windows 95 or Windows NT. License: Shareware OS: Windows 95/98/Me/NT/2000 Size: 13680 KB
9/23/2000
21 - TechTrack (v1.2.5) provides a complete fault logging and tracking system for technical support departments. License: Demo OS: Windows 95/98/Me/NT/2000 Size: 8 MB
Apr 26, 2000
22 - HelpTrac Lone Star (v1.20) can be used to support or track an unlimited number of users, customers, equipment, and technicians. License: Shareware OS: Windows 95/98/Me/NT/2000 Size: 4 MB
Aug 27, 2000
23 - LanHelpDesk (05.18.04) This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any of a large number of common computer problems. License: 30-day Trial OS: Windows 95/98/Me/NT/2000 Size: 5490 KB
5/18/2004
24 - Alexsys Team 98 (v8.7) is a team management system for workgroups that lets you track work assignments and balance workloads. License: Shareware OS: Windows 95/98/Me Size: 12 MB
Aug 26, 2000
25 - Bankoi Web HelpDesk (1.0) Bankoi Web Help Desk Software is a fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests. License: Demo OS: Linux Size: 800 KB
