Overview
What is Request Tracker?
Request Tracker is a database system for help desks or call centers that allows
you to store and retrieve all pertinent information about customer requests.
In depth
A closer look at Request Tracker
Track who requested what and when they requested it, what was done to address
the request, who handled the request and how much time it took them. If you
charge customers for the requests you handle, Request Tracker will allow you
to calculate charges, print bills and track payments. This new version includes new standard reports and a custom report option that
allows you to design your own reports.
Verdict
Should you download Request Tracker?
Request Tracker runs on
Windows 9X/ME/2K/XP/2003
and is available under the
Demo
license
— the installer is 4.7 MB.
We’ve catalogued it under
General.
✓
Verified clean. Every Request Tracker build on SoftLookup is scanned for viruses, spyware, adware, trojans and backdoors. We re-test on every update.
Sponsored
At a glance
Request Tracker specifications
- Last updated
- Feb 11, 2025
- License
- Demo
- Operating system
- Windows 9X/ME/2K/XP/2003
- File size
- 4.7 MB
- Price
- Free
- Page views
- 588
Help fellow users decide. Share your experience with Request Tracker.