Windows · Free download · Help and Support
provides a complete fault logging and tracking system for technical support departments.
406 downloads·968 page views
Overview
provides a complete fault logging and tracking system for technical support departments.
In depth
Features of TechTrack include: the ability to create and access unlimited fault logs simultaneously; fault printing capabilities; a search engine for locating solutions; the ability to create reports and export the data to Microsoft Excel; full support for adding your own products, operating systems, hardware and more; the ability to transfer faults between engineers; automated warnings with important customer and contract information; and a fully configurable user interface.
TechTrack allows customers to integrate with the system using an e-mail interface feature. It supports multiple databases, configurations and fault-numbering schemes. Multiple instances of the application can be run simultaneously.
Verdict
TechTrack runs on Windows 95/98/Me/NT/2000/Windows 10/11 and is available under the Demo license — the installer is 8 MB. We’ve catalogued it under Help and Support.
At a glance
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