HelpTrac v6.0
is a full-featured help desk and customer support system that can track problems and solutions, prioritize tasks, and analyze technician efficiency.The program includes a built-in, full-screen editor for problem and resolution descriptions, the ability to filter on all fields including word searches, pop-up calendars for simplified date entry, automatic escalation of priorities with e-mail notification, and the ability to graphically display a technician's current workload when assigning new tasks.
HelpTrac features report and graph generation tools, support for templates, a technician lock-out function for maintenance purposes, the ability to customize fonts and colors, and network support.
It also includes a one-way Alpha pager, a digital pager, the ability to generate new tasks with incoming e-mail and notify users of resolutions with outgoing messages, a timer, logging capability, and a separate pop-up utility (HTListen) to notify technicians of new tasks even when HelpTrac is not running.
Please note that the program can run in Windows 3.x.
Conclusion
To conclude HelpTrac works on Windows 95/98/Me/NT operating system(s) and can be easily downloaded using the below download link according to 30-day Trial license. HelpTrac download file is only 6 MB in size.HelpTrac was filed under the Help and Support category and was reviewed in softlookup.com and receive 5/5 Score.
HelpTrac has been tested by our team against viruses, spyware, adware, trojan, backdoors and was found to be 100% clean. We will recheck HelpTrac when updated to assure that it remains clean.
HelpTrac user Review
Please review HelpTrac application and submit your comments below. We will collect all comments in an effort to determine whether the HelpTrac software is reliable, perform as expected and deliver the promised features and functionalities.Popularity 10/10 - Downloads - 383 - Score - 5/5
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| Category: | Help and Support |
| Publisher: | Monarch Bay Software Inc. |
| Last Updated: | 03/12/2019 |
| Requirements: | Not specified |
| License: | 30-day Trial |
| Operating system: | Windows 95/98/Me/NT |
| Hits: | 959 |
| File size: | 6 MB |
| Price: | Not specified |
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