Avira Support - Customer Module11.0.53254.0

In partnership with TeamViewer, the guys from Avira developed a simple and portable tool that establishes a quick connection between Avira clients and technicians, intuitively called Avira Support - Customer Module.By installing this app on a computer running any Avira product (such as Avira Total Security Suite, Avira Internet Security Suite or Avira Antivirus Pro), users can provide direct access to Avira specialists, whose job is to remotely fix any issues related to their Avira applications.

Provide remote access via TeamViewer to fix Avira-related issues

If you've ever use TeamViewer before, then Avira Support - Customer Module will give you no kind of trouble, thanks to the fact that it preserves the same configuration settings that come bundled with TeamViewer.Double-clicking the downloaded .exe brings up a small graphical window to the screen, showing the TeamViewer ID and password associated with the current machine. Keep in mind that the ID is one of a kind.

Communicate with an Avira specialist with ease

By passing on both IDs and password to the Avira tech guys, they will be granted full access to your PC. You will be able to see what the specialist is doing, set up a video call, talk via the microphone, chat via text, exchange files, or draw on a whiteboard. Of course, you can also terminate the connection at any time.As far as other options are concerned, it's possible to open log files or disable loggings, set up a proxy, as well as tinker with settings related to video and audio conferencing (e.g. speakers and volume for voice playback, microphone, volume, signal and noise threshold for voice input).Note that only the commercial edition of TeamViewer or TeamViewer QuickSupport can be used to connect to the computer with Avira Support - Customer Module installed. Using any other edition of TeamViewer (like the free version) automatically ends the session after five minutes. This is a general rule available for customized TeamViewer clients bearing other companies' logos.