Contact Center Complete Handbook - How to Analyze, Assess, Manage and Deliver Customer Business Needs ISBN: 978174244
The traditional call center?rows of agents in headsets answering calls?is becoming...the traditional call center?rows of agents in headsets answering calls?is becoming obsolete. in a consumer-driven, internet-enabled world, your customers aren`t just calling you. they want to reach you via email, im, text, and more. and simply ...
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Category: | Project Management |
Publisher: | The Art of Service |
Last Updated: | 4/11/2023 |
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License: | Shareware |
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