is voice telephony software for use with your computer and voice modem or telephony card.
It provides an easy way to set up sophisticated inbound/outbound call management that is fully integrated with many popular spreadsheet, database, Internet, e-mail, and outbound fax applications. Active Call Center includes touch tone and speech recognition and text-to-speech generation to interact with callers.
Active Call Center has numerous applications including the following: listen and reply to your Outlook 98 e-mail from a touch tone phone; create a fax-back server for your Microsoft Word 97 documents; record voice messages from the user (answering machine or voice mail); forward messages; perform automated surveying and telemarketing; open a spreadsheet and speak values to the caller; open an Internet document and read data to the user; query a database and report the results of the query to the caller; interact with your company's proprietary software; and more. Active Call Center supports Caller ID and can handle multiple lines. Active Call Center is SAPI 4.0 compliant (this means you can use any text-to-speech or speech recognition engines that are fully SAPI 4.0 compliant and designed for telephony applications).
Active Call Center was formerly known as "Personal Receptionist".
Active Call Center runs on
Windows 95/98/Me
and is available under the
30-day Trial
license
— the installer is 16 MB.
We’ve catalogued it under
Telephony and Paging Tools.
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