Windows · $149 · Utilities and Tools

ITIL Service Management (ITSM) Toolkit2.11

The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals; these ITIL based tools include essential support materials, templates and guidance to fine tune any ITIL focused organization.

Operating system
Windows 10/11
File size
2785 KB
License
Commercial
Last updated
Feb 2, 2025
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ITIL Service Management (ITSM) Toolkit 2.11 screenshot
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Overview

What is ITIL Service Management (ITSM) Toolkit?

The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals; these ITIL based tools include essential support materials, templates and guidance to fine tune any ITIL focused organization.

In depth

A closer look at ITIL Service Management (ITSM) Toolkit

The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes: - Service Level Agreement (SLA) Template - Operational Level Agreement (OLA) Template - IT Service Catalog Template - IT Service Narrative Template - ITSM Service Delivery & Support Process Overviews - Integrated ITSM Framework (CobiT, COSO, ITIL & ISO) - ITIL Process Charter Template - Process Maturity Advanced Self Assessment Workbook - Roles & Responsibilities (ARCI) Template All templates include specific examples and guidelines for accelerated deployment. Specific guidance for implementation includes base-level service and pricing examples for IT products, process roles and responsibilities within an IT organization, IT process goals and objectives, process improvement milestones, customer and service provider requirements, IT service measurement examples, benefit and risk considerations...and more.

Requirements

System requirements

Microsoft Office, Adobe Reader

Verdict

Should you download ITIL Service Management (ITSM) Toolkit?

ITIL Service Management (ITSM) Toolkit runs on Windows 10/11 and is available under the Commercial license — the installer is 2785 KB. We’ve catalogued it under Utilities and Tools.

Verified clean. Every ITIL Service Management (ITSM) Toolkit build on SoftLookup is scanned for viruses, spyware, adware, trojans and backdoors. We re-test on every update.
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At a glance

ITIL Service Management (ITSM) Toolkit specifications

Category
Utilities and Tools
Publisher
ProcessWorx LLC
Last updated
Feb 2, 2025
Requirements
Microsoft Office, Adobe Reader
License
Commercial
Operating system
Windows 10/11
File size
2785 KB
Price
$149
Page views
454

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