Overview
What is Request Tracker?
For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
In depth
A closer look at Request Tracker
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Verdict
Should you download Request Tracker?
Request Tracker runs on
Windows 95/98/Me/NT/2000/Windows 10/11
and is available under the
Demo
license
— the installer is 4807 KB.
We’ve catalogued it under
Help and Support.
✓
Verified clean. Every Request Tracker build on SoftLookup is scanned for viruses, spyware, adware, trojans and backdoors. We re-test on every update.
Sponsored
At a glance
Request Tracker specifications
- Last updated
- Mar 10, 2025
- License
- Demo
- Operating system
- Windows 95/98/Me/NT/2000/Windows 10/11
- File size
- 4807 KB
- Price
- $149
- Page views
- 1158
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