Windows · Free download · General

Web Help Desk12.2.0

Web Help Desk : A comprehensive and efficient solution for those who need to provide Help Desk services for their products in a simple and fast manner

Operating system
Windows 10/11
File size
227 MB
License
Time-limited Trial
Last updated
May 1, 2026
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114 downloads·718 page views

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Overview

What is Web Help Desk?

Web Help Desk : A comprehensive and efficient solution for those who need to provide Help Desk services for their products in a simple and fast manner

In depth

A closer look at Web Help Desk

Web Help Desk is an application especially designed to help you create a secure and practical help desk service that automatically tracks and routes requests.The application provides you with ITSM incident diagnostics and ticket routing features that ensure tight integration and relationships with knowledge base articles, CMDB asset association, service requests, known problems, change requests, and service level agreements.Tickets can be created and updated by email-to-ticket conversion, the customer service web-portal, or through technician Quick Ticket templates.
  • CPU: Dual Core, 2.0 GHz
  • Hard Drive Space: 20 GB
  • Memory: 3 GB, adding 1 GB for every 10 additional technicians
  • Application Ports: 8081 or alternate browser port, 1433 for SQL
  • Chrome latest version
  • or Firefox 14, 15, and 16
  • or Internet Explorer 8, 9, and 10
  • or Safari 5

    • Requirements

    System requirements

    Windows Server 2012 / Windows 2008 R2 / Windows 2008 / Windows 2003 / Windows 8 / Windows 7 / Windows Vista

    Verdict

    Should you download Web Help Desk?

    Web Help Desk runs on Windows 10/11 and is available under the Time-limited Trial license — the installer is 227 MB. We’ve catalogued it under General.

    Verified clean. Every Web Help Desk build on SoftLookup is scanned for viruses, spyware, adware, trojans and backdoors. We re-test on every update.
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    At a glance

    Web Help Desk specifications

    Category
    General
    Publisher
    MacsDesign Studio LLC
    Last updated
    May 1, 2026
    Requirements
    Windows Server 2012 / Windows 2008 R2 / Windows 2008 / Windows 2003 / Windows 8 / Windows 7 / Windows Vista
    License
    Time-limited Trial
    Operating system
    Windows 10/11
    File size
    227 MB
    Price
    Free
    Page views
    718

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