is a help desk and call tracking system that lets you easily track problems and issues within your technical department.
It is useful for the customer call center, help desk, user support center, or any shop where technical issues are tracked, managed, and reported. Features include dynamic definition of fields to track, hot lists, graphs, automatic paging, an e-mail interface, reports, and query for searching within issue history. There is no limit to the number or type of data fields that can be tracked or graphed.
Bridge's ODBC compliant database(s) (Microsoft Access, Microsoft SQL Server, Oracle, Sybase SQL Anywhere, and Sybase Adaptive Server) can reside on the server (Microsoft NT, Unix, Novell or a mainframe) or the desktop. This version is packaged with the Access 97 runtime and will not interfere with other installations of Access.
You can create a variety of reports which can be exported to Word, Excel, Lotus 1-2-3, HTML and a variety of other formats. You can also create several graphs.
This program was previously known as Bridge 99.
BridgeTrak runs on
Windows 95/98/Me/NT/2000/Windows 10/11
and is available under the
Demo
license
— the installer is 32 MB.
We’ve catalogued it under
Help and Support.
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